In the travel industry, the human factor inevitably brings errors with it. A misspelled name, a shifted date, or a wrongly chosen departure point... These simple errors return as thousands of liras of additional cost to your company and stress and lost time to your employees. So, is it possible to minimize or even eliminate these human-induced errors? With Kurumsal.pro's automation power, it is absolutely possible.
The Cost of Error: A Small Mistake Brings Big Consequences
Even a single letter error on a flight ticket can cause the passenger not to be allowed on the plane and the ticket to be completely burned. This situation means not only a financial loss but also the disruption of the business trip, missing meetings, and damaging the company reputation. In hotel reservations, incorrect entries lead to the passenger being unable to check-in or having to pay extra fees. The cost of such errors is not limited to the ticket or accommodation fee, it affects the entire operational process.
Hidden Costs
A booking error is not just the cost of the ticket/hotel. Invisible costs such as staff time spent on error correction, extra service given to the customer, loss of reputation, and travel disruption can multiply the actual expense.
The Power of Automation: Zero Error with Profile-Based Transactions
Kurumsal.pro offers a smart automation mechanism that solves such errors at their source. The basic principle is to enter data correctly only once and use this data automatically in all subsequent transactions.
Central Passenger Profiles
Information such as staff name, surname, date of birth, passport number, and validity period is saved in the system once. This data is automatically pulled in all bookings, manual data entry drops to zero.
Policy Controls
Your company's travel policies (flight class, hotel limit, etc.) are defined in the system. The employee cannot create a request that goes outside these rules. The system automatically blocks unsuitable options or gives a warning.
Automatic Validation and Approval Processes
The system not only enters data correctly but also performs automatic checks at every stage of the reservation:
- Passport and Visa Check: Passport validity period and visa requirement are automatically checked according to the country to be traveled to. Warnings are given for expired documents.
- Conflicting Booking Warning: When multiple travel bookings are made on the same dates, the system gives a warning, preventing conflicts.
- System Integrations: Thanks to Kurumsal.pro's instant integrations with GDS, airlines, and hotel banks, the displayed price and availability are always up-to-date and correct.
Frequently Asked Questions
How much can we reduce the error rate?
With Kurumsal.pro, human-induced booking errors decrease by 90%. Especially name, date, and route inaccuracies drop to almost zero thanks to profile-based processing and automatic validations.
Who is responsible when incorrect ticketing occurs?
Every transaction made through the system has an audit trail. If the error is caused by the system or incorrect data entry, this can be easily detected. However, manual errors made by bypassing automatic checks are the user's responsibility.
How long does the automatic ticketing process take?
After the reservation is approved and payment is completed, the ticketing process is usually completed within 10-15 seconds thanks to our GDS integration, and the e-ticket is instantly sent to the passenger's email address.