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Problem/Solution Oriented 21.09.2025 7 min

Is It Necessary for Companies to Establish Their Own Travel Department? In-House vs. Outsource

Is it more profitable to set up an in-house team to manage travel processes, or to use outsourcing through a professional platform? Cost and efficiency analysis.

Is It Necessary for Companies to Establish Their Own Travel Department? In-House vs. Outsource

As your company grows, your travel volume increases. At some point, the question arises: "Should we set up a travel department in-house and issue tickets ourselves, or should we continue to receive professional service from outside?" This is not only a financial but also a strategic decision. Kurumsal.pro suggests a hybrid model that offers you the best of both worlds.

Cost of Establishing an In-House Travel Department

Setting up your own team (In-House) has visible and invisible costs:

  • Personnel Expense: You need to employ at least 2 experienced travel experts (to back each other up). Salary, social security, food, transportation...
  • Technology and Licenses: You need to pay annual license fees for GDS screens, reservation systems, and reporting tools.
  • Continuity Risk: When your staff goes on leave or gets sick, travel processes come to a halt.

Outsource Advantage

Using outsourcing converts fixed costs (personnel salary) into variable costs (service fee). You only pay when you travel.

Virtual Travel Department Management

Kurumsal.pro: Your "Virtual" Travel Department

Beyond being a software, Kurumsal.pro works like a digital department integrated into your company.

24/7 Uninterrupted Service

Your own staff clocks out at 18:00. The Kurumsal.pro platform and support team work 24/7. An emergency travel need arising at midnight is not a problem.

Expertise and Purchasing Power

You may be buying 1000 tickets a year, we buy millions. Using this purchasing power, we provide you with better prices and flexible cancellation conditions.

Latest Technology

Developing and keeping your own software up to date is very expensive. With Kurumsal.pro, you always have the latest technology (AI, mobile app, etc.).

Reporting and Analysis

Your own team may make mistakes while preparing manual reports. Our system processes data automatically and offers you error-free reports that allow you to make strategic decisions.

Frequently Asked Questions

For what size of companies does outsourcing make sense?

As a general rule, for companies with an annual travel spend of less than 25 million USD, using outsourcing is always more profitable. Holdings above this figure may prefer a hybrid structure (Internal manager + External technology).

Do we have to change our current travel agency?

No. Kurumsal.pro is a technology platform. Your current agency can serve you using this platform. You can request your agency to switch to the Kurumsal.pro infrastructure.

What about the security of our company data?

When you receive outsourced service, your data is stored in professional data centers protected by ISO 27001 standards. It is much safer than your own servers.

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Is It Necessary for Companies to Establish Their Own Travel Department? In-House vs. Outsource | Kurumsal Pro