For IATA agencies, operational processes can sometimes become more complex than flight planning. Writing commands on blue screens, manual ticketing errors, dealing with requests coming at night... All these are factors that reduce the efficiency of your agency and bring additional burden to your employees. With Kurumsal.pro's automatic ticketing and invoicing system, you can completely eliminate this operational burden and transform your IATA agency into a digital center providing 24/7 uninterrupted service.
Challenges of Traditional Ticketing and Human Errors
Many IATA agencies still issue tickets by writing commands on GDS terminals (blue screen). This method:
- Requires Expertise: It is difficult to train new generation staff and creates dependency on experienced operators.
- Prone to Error: A incorrectly written command can cause the ticket to be issued incorrectly or burned.
- Time Constraint: Staff needs to be assigned to meet a ticketing request coming outside working hours or on the weekend.
24/7 Uninterrupted Service with Kurumsal.pro
Our system completely automates ticketing and invoicing within the framework of the rules you determine. You offer 24/7 uninterrupted service for your customers or sub-agencies.
How Does the Automatic Ticketing Process Work?
Thanks to Kurumsal.pro's integrated GDS and payment systems, the ticketing process proceeds surprisingly fast and flawlessly:
- Reservation Confirmation: The customer or authorized person confirms the travel request via the system.
- Payment Verification: The system charges the customer's defined credit card or checks the limit in their current account.
- Communication with GDS: As soon as the payment is approved, the system automatically communicates with GDS (Amadeus, Galileo, Sabre) and generates the ticket number (PNR).
- Ticket Creation: After the ticket number is received from GDS, the e-ticket is created instantly.
- Email and SMS Notification: The generated e-ticket and invoice are automatically sent to the passenger and relevant persons via email/SMS.
- Accounting Integration: Invoice information is automatically transferred to the company's accounting/ERP system.
Combining GDSs on a Single Screen
Kurumsal.pro combines different GDSs (Troya, Amadeus, Galileo, Sabre) in a single user-friendly interface. In this way, agency staff do not have to log in to each GDS's own panel separately. They make a single search to find the best price and availability. This both saves time and eliminates the necessity for operators to master different GDSs.
Frequently Asked Questions
Is IATA membership required for automatic ticketing?
Yes, you must be an IATA agency for automatic ticketing and using your own ticket stock. However, ticketing options via consolidators are offered for Non-IATA agencies.
Which payment methods does the system support?
We support various payment methods such as credit card (3D Secure), virtual POS integrations, BKM Express, bank transfer, and company-specific current account definitions.
How are ticket cancellation and change processes managed?
The system automatically reads the cancellation and change rules of airlines. In line with the passenger or agency request, it calculates the wage differences (penalty + tax) and performs the automatic cancellation/change transaction.